Do you want to change your MTN MOMO name? Kindly read this quick guide to find out how to edit your MTN mobile money account information.
Your MTN mobile Money name is used to identify your MOMO account.
When someone sends you money via mobile Money, your name pops up to affirm that they are indeed sending money to you.
So you must keep a name that all your family and friends know, which will help them verify that monies they are transferring are coming directly to you.
However, sometimes it may happen that you might have changed your name, and when that happens, you must make the name reflect on your mobile account.
For that reason, sometimes people ask me how can I change my MTN MOMO name?
That is crucial because it is uncommon to see people change their MOMO name.
Be that as it may, I will do my best to highlight available possibilities you can use to change the name on your MTN mobile Money account in Ghana.
Table of Contents
Can I Change My MTN MOMO Name
Currently, MTN Ghana does not have a service that allows customers to change their MOMO name.
However, in instances where you have a good reason to change the name on your Mobile Money account, you can visit the MTN office to do that.
Things You Need To Change Your Account Details
If you have changed your name, p0and want the name to reflect on your MOMO account.
You need to submit an affidavit from the court, including a valid ID, coupled with details about your momo account.
Kindly ensure that the ID you present will be the same ID card you used to sign up for your MOMO account.
How Can I Change My MTN MOMO Name
If you want to change your MTN MOMO name, visit the nearest MTN office with your ID card to register the mobile money account.
Reach out to the next available customer care agency and request a MOMO name change.
The agent at the office will guide you through the process and help you provide the necessary documents required to request a MOMO name change.
Your request will be sent to the appropriate department for review and assessment.
Once it has been approved, your MTN mobile Money account information will be edited, and your old MOMO name will change with a new one.
How Long Does It Take To Change My MTN Mobile Money Name
Changing your MTN MOMO name does not take about 72 hours, and that is applicable when your request has been granted.
In instances where they have not verified your request for approval, it may take longer than that.
How Much Do I Need To Pay To Change My Mobile Money Name
MTN Ghana does not charge you any money if you want to change your MOMO account information, which means that it is free of charge.
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