Have you dissolved your group and wondered how you could cancel the stokvel account you had opened? Worry not, FNB allows its customers to cancel the account they are no longer interested in using.
There are, however, things you ought to do before canceling the account.
Many people fail to check on these issues, and their request to close the account ends up turned down.
You will find this article useful. I have highlighted a checklist of this to do before requesting an FNB account cancellation.
Kindly read below to find out how to cancel Stokvel Savings Account with FNB in South Africa
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Here I What You Need To Do When Canceling FNB Stokvel Savings Account
The following are the crucial issues you have to address before requesting FNB customer care to initiate your account cancellation.
1. Make sure no balance is in the Stokvel Savings account
FNB cannot close an account if there are funds in the account. It means the account is active, and they don’t want to close the account and end up with the money in it.
Hence, the group signatories have to withdraw the funds in the account before requesting its cancellation.
If the group has requested a loan through the account, they have to settle the debt before requesting account cancellation.
2. Ensure no payments are done to your FNB Stokvel Savings account
When requesting for account cancellation, it may take up to 2 weeks, and within these 14 days, if any payments are done to the account, the bank will assume you have use of the account.
Thus, ensure no group member makes a further deposit to the account when requesting its cancellation.
How to close FNB Stokvel Account In South Africa
If your account balance is zero with no positive or negative balance, then you can contact FNB customer care to initiate the process to cancel the account.
There is no direct way of canceling the account other than contacting FNB customer care through the following ways.
1. Via email
You can request FNB to help you close the business account by writing an email at firstname.lastname@example.org
Ensure the email has details on why you would like to close the account.
2. Cancel FNB Stokvel Savings Account Via call
You can also call the FNB call center and request to close the account. The FNB call center telephone number is 087-575-9404.
3. Using the FNB chat feature
You can also contact FNB customer care by visiting the FNB website and click the ‘Chat us’ button.
You will get in touch with customer care live and explain you would like to cancel the account.
That is all we have for you about how to cancel Stokvel Savings Account with FNB South Africa.