Ghana Commercial Bank has become a household name in the banking sector in Ghana. In today’s guide, I will show you how you can contact GCB mobile banking in case you encounter any problem in its usage and seek clarifications.
In the wake of civilization between the banking sector and information technology, GCB also grabbed the opportunity to introduce its mobile banking platform.
This mobile banking platform from the Ghana Commercial Bank was launched to offer a more flexible way of banking. GCB mobile banking adds up to the advantages of banking with their bank.
For the next couple of paragraphs, I will help you find out how you can contact the GCB mobile banking customer service and make uniqueness or have your problems addressed.
Requirements To Contact GCB About Mobile Banking
The Ghana Commercial Bank mobile banking operates numerous services, which can all be done at the comfort of the account holder. Before anyone can make contact with the GCB mobile banking services, the person will need to satisfy the demands below:
1. Mobile phone
2. Registered SIM card on network authorized to undertake the function
3. Account number with GCB
4. Account name
How Do I Contact GCB Mobile Banking
The GCB mobile banking customer service reps can be contacted by:
1. Dialing the GCB customer care line
2. Visiting any GCB branch near you
With any of the above ways, you can make inquiries about the GCB mobile banking services.
How Do I Contact GCB Customer Care About Mobile Banking
The Ghana Commercial Bank Customer Service Department is assigned the responsibility of addressing customers’ problems. It is the first point of call for any GCB customer when you need clarification concerning any of GCB’s products.
To contact the GCB Customer Care, you need to follow the steps below:
1. Call the Customer Service Department on +233 320 681531 on your mobile phone
2. Wait a while for your call to be connected
3. After successful connection, the call will be directed to a rep at the customer service table
4. Provide your name and reason for making the call when asked. In this case, make inquiries about the mobile banking service
5. The customer care rep will then attend to your problem.
How To Get Help GCB Mobile Banking Support
Here is how to get help from Ghana Commercial Bank Mobile banking support team:
1. Go to any GCB outlet near you
2. Look out for the customer care service table by asking any staff there
3. Wait in line to consult the official at the customer service table
4. State the reason for being there when asked
5. Provide the needed things to undertake the task. In this case, the requirement stated above
6. Wait patiently as the rep addresses your problem. This might take longer than expected
7. Upon completion, you will be notified
