Due to the challenges faced with the services of the FirstBank Nigeria and inquiry-making reasons, but one doesn’t know whom to contact for answers.
So, today’s guide will enlighten our readers with detailed information on how to complain to FirstBank.
Often people ask me how do I complain to FirstBank Nigeria, so today we shall give you all the details.
Reading till the end of this guide will be advisable to help apprehend every piece of information shared.
Any challenge you face as a customer of FirstBank Nigeria, the right place to always contact for answers and assistance is FirstBank Nigeria Limited.
Leaving your problems into the hands of unqualified persons leaves your bank account information exposed to people that can’t be trusted.
As a customer of FirstBank, never conclude to back off due to the challenge you’re facing.
It is your right to seek answers and assistance from the financial institution to ensure you are banking the safe way.
The FirstBank Nigeria has made provisions for several communication channels where customers can use to reach out to the bank for assistance or inquiry make.
Some of these channels allow customers to deliver their queries in a verbal or non-verbal form to the customer care department.
If you’re ready to dive deep into how you can complain to FirstBank, then let’s proceed further with some more vital information.
Table of Contents
Who Qualifies To Complain To First Bank
Every customer of FirstBank Nigeria has the right to contact the bank for assistance or lodge a complaint when a challenge is faced when using the services of the bank.
It doesn’t matter the kind of FirstBank service you are enrolled in.
So far as it is a service provided by the Financial institution, every problem or challenge encountered using such service has to be reported to FirstBank Nigeria for support.
How Can I Complain To First Bank
Below are some of the available FirstBank Nigeria contact options to enable customers to send their queries to the bank for assistance:
1. Live chat
2. Online contact form
3. Contact number
4. Email address
5. Physical address
6. Postal Address
7. Social Media
Physical Address Of The Head Office Of FirstBank
Maybe, for many reasons, there’s the need to visit the head of the office of the FirstBank Nigeria to make inquiries to receive the best of assistance.
You can use the physical address below to locate the head office of FirstBank Nigeria:
Samuel Asabia House, 35 Marina, Lagos
What Is The Postal Address Of FirstBank
If it is your interest to reach out to FirstBank Nigeria through the mail, then you can use the postal address below:
P.O. Box 5216, Lagos, Nigeria.
What Is FirstBank Customer Care Number
The following are the contact numbers of FirstBank customer care in Nigeria:
+234 1 905 2326
+234 708 062 5000
+234 1 448 5500
What Is The Email Address Of FirstBank Nigeria
One of the simplest ways to deliver your non-verbal queries to FirstBank Nigeria is through email.
The official email address of the bank made available to customers for inquiry making and to seek assistance is firstcontact@firstbanknigeria.com.
How Can I Contact FirstBank Through Social Media
Today, many businesses communicate and provide assistance and support to their customers through their social media handles.
For the good purpose of social media, FirstBank Nigeria has provided its customers with official social media links where they can share their experiences and challenges with the bank.
Below are the available social media links to connect you to FirstBank Nigeria:
1. Facebook: https://web.facebook.com/firstbankofnigeria
2. WhatsApp: +234 812 444 4000
That is the information we can share on how you can complain to First Bank Nigeria.
Good morning sir, i just laid a complain of my experience with your Bank but i did not leave my phone number. This is my phone number 08054305959, 08023204781 .
Thank
Ainabe Emmanuel Eromosele
I used first bank account I withdraw my money from gramfree platform seen as 28.10.2021 the first bank is not accepting my why I used Mastercard. please solved my problem
I transfer from OPay account to first bank they
Debited me first bank didn’t see the money