How To Claim At Assupol South Africa

Ultimate Guide To How To Claim At Assupol South Africa

The process of filing a claim is easy, and you can opt for several options available. In this article, I’ll share with you various ways on how to claim at Assupol and have your policy compensation in time.

More so, I’ll share with you the necessary documents you need to have when filing your claim for the claim to be processed fast.

It is important to note if your policy is active, whether it was a funeral or life policy, and the policyholder dies; as the beneficiaries, you can file a claim, and it will be processed as quickly as possible.

Assupol understands the importance of having the policy compensation done quickly; thus, there are different ways to claim at Assupol.

Requirements When Claiming At Assupol

The following are the requirements you need to have when claiming at Assupol;

  • Policy number
  • Your basic information (name, surname, ID number, contact details),
  • The deceased’s details
  • Your documents on hand

If you have the requirements, the following are ways to claim at Assupol;

Claim At Assupol Through Online

The first option on how to claim at Assupol is online. You have to visit their website, log in to your client account, and click on file claim. 

Equally, after visiting their website and selecting the policy you bought, for instance, funeral cover, there is a claim button on that page. Click it and follow the prompts.

If the process of filling the details online is tiresome, you can download the claim form, fill it and submit it to the nearest offices.  

Claim At Assupol By Visiting Nearest Assupol Branch

You can also claim your policy by visiting the nearest Assupol branch. Assupol has its offices spread over South Africa. Thus, there is one near you. At their offices, you’ll be guided on the claim process.    

After launching your claim and submitting all required documents, you’ll receive an SMS acknowledging the claim. You’ll receive a receipt from them with the claim tracking number.

If you have issues with your claim , you can seek assistance by dialing 0861 235 664 or sending an email at

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