In this blog post, I’ll enlighten you all about the Assupol policy claim here; you’ll learn how to file a claim of the policy you bought and the requirements during claiming.
Before diving into the claim process, do you know what the claim refers to in this context? If you don’t worry, not because here you will is the definition.
Table of Contents
What Is Claim
In the context of insurance, a claim is a formal way of requesting Assupol, as the policyholder, to pay compensation or cover as a result of a loss or policy event.
As a policyholder, you must file a formal claim with Assupol, which will then examine your claim and either compensate you or deny your claim.
The amount of compensation you receive is determined by the insurance company’s type of insurance policy you purchased.
After Assupol accepts your request, you will be compensated per the company’s policy or agreement with you. In some cases, such as in the case of death, the interested party may be able to claim on the insured’s behalf.
Assupol Claim Documents
During the claiming policy with Assupol, here are the documents you’ll be required to provide a minimum, and sometimes they may ask for documents.
1. Policy number
2. Basic information (name, surname, ID number, and contact details)
3. The deceased’s details
4. Beneficiary filing the claim documents
Sometimes more documents may be required, and if they are needed, the company will contact you.
How To File An Assupol Policy Claim
It is easy to claim your policy with Assupol, provided you have all the necessary documents. Here are the best ways to file an Assupol claim
File Policy Claim Online
The first method of submitting a claim at Assupol is online. To file a claim, you must go to the Assupol website, log into your client account, and then click on the file claim button.
In the same way, after accessing the Assupol website and selecting the insurance you purchased, such as funeral cover, there is a claim button on that page that you can click on.
Simply click on it and follow the on-screen instructions.
It is possible to download and complete a claim form, which you can then send to the Assupol office closest to you if the online method is too time-consuming.
At The Assupol Offices
You can also claim by visiting the Assupol branch closest to you. Assupol has offices all around South Africa, including Johannesburg. As a result, there is one close by.
You will be taken through the claim process when you arrive at their offices.
After filing your claim with Assupol and submitting all relevant documentation, you will receive an SMS confirming that your claim has been received.
A receipt from Assupol will be issued to you, along with a claim tracking number.
If you are experiencing difficulties with your Assupol claim, you can contact the company by calling 0861 235 664 or emailing claimsenquiries@assupol.co.za.
