Assupol Claim Process

Assupol Claim Process, Procedure To Claim At Assupol

This blog post will enlighten you all about the Assupol claim process. Here, you learn what you are supposed to do when claiming benefits or compensation from Assupol.

I’ve categorized two ways of claiming at Assupol: online and at the offices and what you are supposed to do.

Therefore this is a comprehensive blog post covering the Assupol claim process.

Before diving into the claim process, do you know what the claim refers to in this context?

Table of Contents

What is Claim

The claim here refers to a form requesting the Assupol as the policyholder to pay the compensation or cover following a loss or policy event.

As a policyholder, you have to file the claim formally, and Assupol will evaluate your claim, either issue the compensation or deny it.

The compensation depends on the cover you had bought from the insurance company.

After Assupol accepts your request, you get compensation based on the policy or agreement with Assupol.

Sometimes the interested party may claim a policy on behalf of the insured, like in case of death.

Assupol claim process

The following are ways to claim at Assupol and the claim process to follow.

Assupol Online claim process

The first option on how do I claim at Assupol is online.

You have to visit the Assupol website, log in to your client account, and click on file claim. 

Equally, after visiting the Assupol website and selecting the policy you bought, for instance, funeral cover, there is a claim button on that page.

Click it and follow the prompts.

If the process of filling the details online is tiresome, you can download the form, fill it and submit the form to the nearest Assupol offices.

Assupol Branch Claim Process

You can also claim your policy by visiting the nearest Assupol branch.

Assupol has its offices spread over South African.

Thus, there is one near you. At their offices, you’ll be guided on the claim process.

After launching your claim at Assupol and submitting all required documents, you’ll receive an SMS acknowledging the claim.

You’ll receive a receipt from Assupol with the claim tracking number.

If you have issues with your claim at Assupol, you can seek assistance by dialing 0861 235 664 or sending an email at

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