It is quite common for your account to be closed due to an account violation. Cash App will not close your account without a legitimate reason. That doesn’t necessarily imply you were violating the terms of service.
You can always recover your account through the support of customer care. However, if you don’t recover your account, you can always get your money back.
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Cash app account violation
Cash app account violations are things that users are not allowed to do or use the platform for under any circumstance. Doing any of such things will mean you have violated the terms of services and you may lose your account or be penalized for that.
Reasons for cash app account violation
Below are some of the Cash app account violation:
Identity verification
Cash App has the right to terminate your account if you waited too long to verify your identity.
Although Cash App permits you to spend $250 and get up to $1000 each week (even without identity verification), going over and beyond these limits is deemed spam. As a result, your Cash App account will be closed.
Unoriginal ID Verification Documents
Unoriginal papers might be the reason your account is blocked after you’ve confirmed your account and given the required documents.
Cash App only processes authentic, error-free documents. Although your account may be initially accepted when you present outdated and fake information, it will eventually be closed.
Scam or fraud
Cash app is against any fraudulent or scamming activities on its platform. It’s possible that you unknowingly participate in fraud.
On the other hand, Cash App is incapable of determining who is and is not guilty. If you’re giving money to an unknown recipient, conduct some research on them and inquire about their plans for the funds.
Minor account holders
Cash app only allows account creation for 13-year-olds and above. Your account will be closed if you are underage.
You can only open an account by giving out your guardian’s email for security purposes if you are underage.
Too many login attempts
Another reason your Cash App account may be locked is if you repeatedly log in with incorrect login credentials. Cash App may deactivate your account for security reasons if this happens.
Non-US/UK residency
Your location is also another factor that determines the eligibility of your cash app account. Your account will temporarily be locked if you are not in the US or UK, where the cash app only operates at the moment.