How can I contact My UBA Bank? This is one os of the commonest questions asked by many UBA customers, especially in Nigeria.
In today’s guide, we will help you find all the various ways to contact UBA Bank for any assistance you may need.
UBA bank (united bank of Africa) is a large commercial service group in Nigeria and Africa.
Back in December 2020, the group’s financial assets were valued at NGN: 7.7 trillion (equivalent to $19.2 billion), with shareholder’s equity worth NGN: 724.1 billion, which is equivalent to $1.8 billion.
UBA group maintains subsidiaries in Nigeria, Ghana, Benin, Ivory Coast, Burkina Faso, Guinea, Chad, Cameroon, Kenya, Gabon, Tanzania, Zambia, Uganda, Liberia, Sierra-Leone, Mozambique, Senegal, DR Congo, Congo Brazzaville, Mali, the United States of America, the United Kingdom and France.
A bank with a great customer base needs to have adequate means of contacting a customer care agent.
Thank goodness, UBA bank provides customers with all required means of getting assistance.
So, which are these means? Keep reading?
Table of Contents
UBA customer care phone number
To get any assistance through a phone call, you can dial any of the following contacts:
- +23416319822
- +2347002255822
- +23412808822
Keep in mind that the above contacts are not toll-free.
In other words, you’ll be charged based on your ISP.
The call rate is quite high, so I don’t fancy using this means of getting assistance.
However, there are no doubts about the fact that you’ll get the assistance you seek by dialing any of those digits.
UBA customer care live chat/online
One of the best and easiest ways to get instant support is through live chat.
With live chat, you only need to fill in your full name, email address, and phone number on the live chat portal and then submit.
After submitting, you’ll be connected to a customer care representative in a matter of minutes.
You can also use UBA live video chat to communicate face to face with a customer care representative.
On the UBA customer care service, click on video chat, enter your full name, phone number, and email address. Within minutes, a customer care representative will attend to you.
UBA customer care address
Do you have some complaints or suggestions?
You can email the group through cfc@ubagroup.com.
UBA customer care on Whatsapp, Twitter, and Facebook.
Contact UBA Nigeria On Whatsapp
UBA does not provide direct support on WhatsApp.
However, you can complete the following transaction through robotic support, Leo:
- Bank transfer
- Airtime top-up
- Balance inquiry
- Bills payment
- Pin management
- Customer care access
UBACares On Twitter
You can visit Twitter.com/ubacares to direct your complaints to a customer care representative.
You can visit the UBA Facebook official page and drop your request or complaints.
A customer care representative at UBA Nigeria will attend to you depending on the busyness of that period.
You can also visit the UBA head office or nearby branch or chat with UBA Leo on apple business.
That is how easy you can to contact UBA bank in Nigeria. Sometimes is quite easy but in most case, it is not.
Conclusion
The post focuses on how you can contact your UBA bank in Nigeria, and that’s how easy it is.
Sometimes visiting the nearby branch is relatively more expensive and time-consuming than other means, but it is the fastest way to get support from customer care representatives.
If you are a UBA bank user, you are lucky as the group focuses on being the leading financial services institution in Africa.
